Effective Date: October 13, 2026

Welcome to Made4Balance. These Terms & Conditions (“Terms”) govern your access to and use of https://made4balance.com, including purchases made through our online store.

In these Terms, “Made4Balance,” “we,” “us,” and “our” refer to the business operating the Made4Balance website. “You” and “your” refer to any visitor, customer, or other person who accesses or uses our website.

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer products and services to you.

By accessing our website or placing an order, you agree to these Terms and the policies incorporated by reference, including our Privacy Policy, Shipping Policy, and Return and Refund Policy, as applicable. If you do not agree to these Terms, please do not use our website.

1. Eligibility and Use of Our Website

You may use our website only in compliance with applicable laws and these Terms.

You represent that you have the legal capacity to enter into an agreement or have the required permission of a parent or legal guardian where permitted by law.

You agree not to use our website for unlawful purposes, attempt to interfere with its security or operation, submit false information, engage in fraudulent transactions, or infringe the rights of Made4Balance or others.

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, or services, subject to applicable law.

2. Products and Product Descriptions

Made4Balance offers fashion products and related merchandise through our online store.

We make reasonable efforts to display products, colors, sizes, descriptions, and other details accurately. However, colors and appearances may vary depending on your screen, device, lighting, and display settings.

Product descriptions, images, specifications, and availability may be updated from time to time. We do not guarantee that every product image will appear exactly the same on every device.

If a product description contains a material error or a product becomes unavailable, we will handle the matter in accordance with applicable law and our published policies.

3. Pricing, Discounts, and Taxes

Prices are displayed in the currency indicated at checkout or on the relevant product or order page.

Prices, promotions, and availability may change without prior notice, except where applicable law requires otherwise. The price applicable to an order will be determined in accordance with the information presented at the time the order is placed and accepted.

Applicable sales taxes, duties, import charges, or other required charges may be added at checkout or assessed by the relevant authorities or carriers.

Discount codes and promotions may be subject to separate eligibility rules, expiration dates, exclusions, minimum purchase requirements, or other conditions disclosed with the offer.

Unless expressly stated otherwise, discounts cannot be combined and have no cash value. We reserve the right to correct pricing errors and address improperly applied promotional codes in accordance with applicable law.

4. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products under these Terms.

An order confirmation email acknowledges that we received your order; it does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to reject, limit, or cancel an order where permitted by law, including where a product is unavailable, a pricing or listing error has occurred, payment cannot be authorized, suspected fraud is identified, or an order violates these Terms.

If we cancel an order after payment has been collected, we will arrange an appropriate refund in accordance with applicable law and our refund procedures.

You are responsible for providing accurate billing, shipping, contact, and order information. Please contact customerservice@made4balance.com promptly if you discover an error.

5. Payments and Payment Processing

We accept the payment methods made available at checkout.

Payment processing may be handled by Shopify and other authorized payment providers. Your use of a third-party payment service may also be subject to that provider's terms and privacy practices.

You represent that you are authorized to use the payment method provided and authorize the applicable charges associated with your order.

We do not intentionally store complete payment card information when it is handled by our payment processors.

6. Shipping, Delivery, and Fulfillment

Orders are shipped according to the shipping options and estimated timelines presented at checkout or in our published Shipping Policy.

Delivery estimates are not guarantees unless expressly stated otherwise. Actual delivery times may be affected by inventory availability, fulfillment processing, carrier operations, customs clearance, weather, holidays, and other circumstances beyond our reasonable control.

For international orders, additional customs duties, import taxes, brokerage fees, or other charges may apply. Unless expressly stated otherwise at checkout or required by law, customers are responsible for applicable charges imposed by the destination country.

Customers are responsible for providing a complete and accurate shipping address.

For further details regarding shipping costs, processing times, tracking, international delivery, and other shipping conditions, please review our Shipping Policy on our website.

Nothing in these Terms excludes consumer rights or delivery obligations that cannot lawfully be excluded.

7. Returns, Exchanges, and Refunds

Our Return and Refund Policy governs eligible returns, exchanges, and refunds.

Customers must follow the applicable instructions and conditions in that policy, including any stated return eligibility requirements, time limits, item condition requirements, and return procedures.

Some products may be subject to specific restrictions where disclosed and permitted by law. We will not apply any exclusion that is prohibited by applicable consumer protection law.

Approved refunds will be processed in accordance with our published policy and applicable law. The time required for funds to appear in an account may depend on the original payment method and the relevant payment provider.

For questions regarding returns, exchanges, or refunds, contact customerservice@made4balance.com.

Nothing in these Terms limits any mandatory statutory return, cancellation, refund, or other consumer rights that apply to your purchase.

8. Order Communications and Customer Service

We may contact you by email or other appropriate means to provide order confirmations, payment-related information, shipping notifications, delivery updates, and responses to your inquiries.

These service communications are intended to help complete transactions and provide customer support.

You are responsible for ensuring that the contact information you provide is accurate and up to date.

For customer service assistance, email customerservice@made4balance.com.

9. SMS and Text Messaging Terms

Made4Balance may offer SMS messaging programs for customers who choose to participate. These terms apply to our promotional and transactional text messaging programs.

A. Types of Messages

Depending on the program and your preferences, messages may include:

• Promotional offers, discounts, sales, and new arrivals.

• Marketing announcements and special promotions.

• Order confirmations and order-related updates.

• Shipping, tracking, and delivery notifications.

• Customer service responses.

• Other communications described in the applicable signup disclosure.

B. Consent to Promotional Messages

By affirmatively opting in through an eligible signup form, checkout option, or other authorized method, you agree to receive the category of promotional text messages described at the time of signup.

Consent to receive promotional text messages is not a condition of purchasing goods or services from Made4Balance.

Providing a phone number for order processing, delivery, or customer service does not automatically enroll you in promotional SMS messages. Where a checkout or signup process offers separate consent options, promotional consent must be voluntary and separate from any consent required for other purposes.

You should review the specific disclosure shown when you subscribe because it may provide additional information about the messaging program.

C. Message Frequency and Rates

Message frequency varies based on your activity and the messaging program you join.

Message and data rates may apply. Your mobile carrier's standard charges may apply to messages sent to you and from you.

D. Opting Out

You can opt out of promotional text messages at any time by replying STOP to a message where supported by the messaging program.

After your opt-out request is processed, we will stop sending the applicable promotional messages as required by law. You may receive a confirmation message acknowledging your request.

If you later wish to receive promotional texts again, you must provide valid consent through an authorized signup method.

Opting out of promotional messages does not automatically cancel an existing order or prevent necessary order-related communications through other appropriate channels. Any continued text communications will be handled in accordance with applicable law and the scope of your opt-out request.

E. Help and Customer Support

For assistance with our SMS program, reply HELP where supported or contact customerservice@made4balance.com. By opting in you agree to receive recurring automated promotional and personalized marketing text messages from Made4Balance at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase.

F. Carriers and Message Delivery

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery may be affected by carrier networks, device compatibility, coverage, and other technical conditions outside our reasonable control.

G. Privacy and SMS Information

Our collection and use of mobile numbers, SMS consent information, and messaging records are described in our Privacy Policy:

https://made4balance.com/policies/privacy-policy

We may use authorized messaging providers and telecommunications service providers to deliver messages and administer our program.

We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

H. Changes to the SMS Program

We may modify, suspend, or discontinue an SMS program where permitted by law. Any material changes to applicable terms will be communicated as required.

10. Email Marketing and Promotional Communications

You may choose to subscribe to promotional emails from Made4Balance.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the message.

Unsubscribing from promotional emails does not prevent us from sending necessary service-related communications about orders, payments, customer service requests, or other transactions.

Email marketing is also subject to our Privacy Policy and applicable marketing laws.

11. Intellectual Property

Unless otherwise indicated, content on our website, including text, graphics, logos, product images, designs, page layouts, and other materials, is owned by Made4Balance or used with permission.

You may access and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written authorization, except where permitted by law.

Nothing in these Terms transfers ownership of our intellectual property to you.

12. Reviews, Feedback, and Customer Submissions

If you submit a review, suggestion, photograph, or other content to us, you represent that you have the necessary rights to submit it and that the submission does not unlawfully violate another person's rights.

You grant Made4Balance a non-exclusive, royalty-free license to use, reproduce, display, and distribute submitted content for purposes related to operating, improving, or promoting our business, subject to applicable law and any separate agreement.

We may moderate or remove submissions that are unlawful, fraudulent, abusive, misleading, or otherwise inappropriate.

We will not treat private customer communications as public reviews without an appropriate basis or permission where required.

13. Prohibited Activities

You agree not to:

• Use the website for unlawful, fraudulent, or deceptive activities.

• Interfere with website security or attempt unauthorized access.

• Introduce malicious code or disrupt website functionality.

• Scrape, copy, or collect website data in violation of applicable law or our rights.

• Misuse promotional codes or attempt to manipulate pricing.

• Impersonate another person or submit false information.

• Infringe intellectual property, privacy, or other rights.

• Use our website in a manner that violates applicable laws or regulations.

We may take reasonable action to investigate and address suspected violations.

14. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment processors, shipping providers, social media platforms, analytics services, and other applications.

Third-party services are governed by their own terms and policies. Made4Balance does not control every aspect of those services and is not responsible for independent third-party practices except to the extent required by applicable law.

Your use of those services is at your discretion and may require you to accept additional terms.

15. Privacy

Your use of our website is also subject to our Privacy Policy:

https://made4balance.com/policies/privacy-policy

The Privacy Policy explains how we collect, use, disclose, and protect personal information, including contact information, order information, cookies, email marketing preferences, and SMS data.

By using our website, you acknowledge that you have been provided an opportunity to review that Policy. Any consent required by law will be obtained separately where appropriate.

16. Website Availability and Errors

We strive to keep our website available and accurate, but we do not guarantee uninterrupted or error-free operation.

We may update, suspend, or discontinue parts of our website or its features where reasonably necessary.

We reserve the right to correct typographical errors, inaccuracies, omissions, and product or pricing errors, subject to applicable law and any rights that have already arisen in relation to an order.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and website content are provided on an “as available” and “as is” basis.

We do not guarantee that website access will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits any warranty, statutory right, or consumer protection that cannot lawfully be excluded or limited in your jurisdiction.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Made4Balance will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from the use of our website or products, where such exclusion is legally permitted.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including any applicable liability for fraud, intentional misconduct, or mandatory consumer rights.

Any liability limitations in these Terms apply only to the extent permitted by the law governing the relevant claim.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful misuse of our website, your infringement of another person's rights, or your material violation of these Terms.

Nothing in this section requires you to indemnify Made4Balance for matters for which such an obligation is prohibited by law.

20. Governing Law and Disputes

These Terms are subject to the laws applicable to the operation of Made4Balance, without displacing any mandatory consumer protection laws that apply to you.

Any dispute will be handled by the courts or other dispute resolution bodies that have jurisdiction under applicable law.

No provision in these Terms prevents a consumer from exercising mandatory rights to bring a claim in their country or place of residence where those rights apply.

Business jurisdiction to confirm before publication: The state or country where Made4Balance is legally established and the appropriate governing-law provision should be confirmed before adding a more specific choice-of-law or court-jurisdiction clause.

21. Severability and No Waiver

If a provision of these Terms is found invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

A failure to enforce a provision does not waive the right to enforce it later.

22. Changes to These Terms

We may update these Terms to reflect changes to our business, website, products, or legal obligations.

The updated Terms will be posted on our website with a revised effective date. Where required by law, we will provide additional notice or obtain consent before implementing changes.

Your use of our website after an update does not remove any rights you may have under applicable law.

23. Contact Information

For questions about these Terms, orders, shipping, returns, products, or SMS messaging, contact:

Made4Balance
Email: customerservice@made4balance.com
Website: https://made4balance.com

Please include your order number when contacting us about an existing order, but do not send passwords or complete payment card details by email.